A Taiwan stock trader mistakenly bought $251 million worth of shares with a misstroke of her computer keyboard, meaning her company is looking at a paper loss of more than $12 million and she is looking for a new job.
One wrong keystroke and it cost the person her job. I have heard that stock brokers (especially the high-end ones) deal in millions of dollars, but isn’t there some sort of a reality check? $251 million? That’s quite a bit isn’t it?
I wonder if the software had any mechanism to prevent such transactions. Was it the usual (read: lazy) confirmation dialog box: Are you sure you want to continue?
Blink. Clicked Enter without even thinking about it.
Alan Cooper talks about creating software that lets you undo actions and maybe this was one of those cases where an Undo would’ve helped save someone’s job. Yes, I am aware that there might be some complexity in programming this kind of undo.
I am also aware that mistakes should not be so costly.